One of our customer success reps was recently approached by a client with a not-so-unique problem: while multiple people, including their core admin team, had the authorization to make changes to custom objects in NetSuite, some — like outside consultants — required additional oversight.
Normally, Strongpoint tracks noncompliant requests using the Change Request module — but this particular client was small enough that fully implementing this feature didn’t make sense yet. And without the Change Request module performing continuous analysis of each change, Strongpoint wasn’t automatically differentiating between what was compliant and what wasn’t.
To work around this problem, we created a filter on our standard Compliant Change Report that would produce a daily rundown of changes by everyone except the in-house admin team members. Now, every morning, they get a list of who did what and, with it, the peace of mind of knowing they have full visibility into all the changes being made in their account.
The Bottom Line
Whether you’re tracking activity with filtered searches, using Change Requests, or integrating with JIRA or ServiceNow, Strongpoint makes it easy to get the information you need, in a way that fits seamlessly into your processes.
The above search is just one example of how Strongpoint gives you better insights into your account. To learn more, book a demo with a team member today: