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How dependency reports saved a Strongpoint customer hours of work 

Last week, our resident Salesforce expert, Rick Roesler, hosted a crash course on auditing profiles and permission sets in your Org. If you missed the webinar, you can check it out here.

In this post, we’re sharing a short video from the session demoing some of the ways you can dig deeper into your access controls — and prove compliance to auditors.

Last week, in response to an increasing number of questions from our NetSuite customers, we showed you how to manage scripts that execute in the Administrator role. You can find that post here. One thing it didn't cover, however, was workflows that execute as Administrator.

In NetSuite, the Administrator role gives users broad transactional powers — and with that comes the potential for fraud. In an ideal world, no one user would be able to create, edit and delete any and all transactions in a production account. 

Most customers come to Strongpoint in anticipation of going public or in preparation for audit after an IPO. Recently, however, an increasing number of public companies are purchasing our products after failing an audit or receiving a warning of material deficiencies. The good news is that, in all cases, the main challenges are entirely avoidable without a great deal of work.

The more heavily customized your NetSuite instance is, the more even experienced users will need accessible information to use it correctly. If a customization’s help and description fields aren’t populated, a user may fill in an important field incorrectly, or ignore it altogether. 

NetSuite’s saved searches are a powerful way for admins and users to get the information they need. But because they’re so easy to create and run, it’s often faster to make a new search than to find an existing one that might work just as well. 

No one knows what things will look like in six weeks, six months or six years’ time — in our newly uncertain world, the only constant will be constant change. Given this, it’s easy to look at the news and feel powerless. Our ability to deal with the small things — to make informed, effective decisions about our everyday processes — shapes our resilience to the big historical forces that are beyond our control”

With so many of us working from home, there’s never been a better time to invest in ongoing education. We’ve heard from many Salesforce admins that our webinars have helped them speed up their Orgs and get more done in a day. So we’ve decided to collect our recent presentations in one convenient post!

One of our customer success reps was recently approached by a client with a not-so-unique problem: while multiple people, including their core admin team, had the authorization to make changes to custom objects in NetSuite, some — like outside consultants — required additional oversight.