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Making Help Fields More Helpful

The more heavily customized your NetSuite instance is, the more even experienced users will need accessible information to use it correctly. If a customization’s help and description fields aren’t populated, a user may fill in an important field incorrectly, or ignore it altogether. 

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Managing Change in an Uncertain Time

No one knows what things will look like in six weeks, six months or six years’ time — in our newly uncertain world, the only constant will be constant change. Given this, it’s easy to look at the news and feel powerless. Our ability to deal with the small things — to make informed, effective decisions about our everyday processes — shapes our resilience to the big historical forces that are beyond our control”

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Troubleshooting NetSuite Website Slowness

Hundreds, and probably thousands, of companies run their web sites on NetSuite SiteBuilder or SuiteCommerce Advanced, including major global brands.  There is no reason that your site should be slow.  This article talks about some of the potential causes of site performance issues and some tools that can be used to root them out.

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What Sports Can Teach Us About Running a Salesforce Center of Excellence

I spend a lot of time thinking about ways to maximize the productivity of the Salesforce teams at our customers. In fact, those of you who know me would agree that I am obsessed with it. After all, every one of our customers from startups to some of the largest companies in the world are trying to balance two competing objectives: Moving forward quickly while keeping data and processes safe. When I am not thinking about Salesforce centers of excellence, my other obsession is my home town soccer (my dad will kill me for calling it soccer) team Liverpool FC.

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NetSuite's New Admin 2-Factor Login Is the Most Irritating New Feature of 2018.2 — and I Love It!

If you, like me, have access to an Admin role in NetSuite, you have probably become used to switching back and forth with ease between the operational roles and your admin role. But it’s always sort of of bothered me. After all, someone with my password could login as Admin and destroy or steal our data. So I was happy to hear about NetSuite’s efforts to lock down Admin access. Having to wait for a text message while logging in is a little irritating - but so worth it!

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