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Managing Change in an Uncertain Time

No one knows what things will look like in six weeks, six months or six years’ time — in our newly uncertain world, the only constant will be constant change. Given this, it’s easy to look at the news and feel powerless. Our ability to deal with the small things — to make informed, effective decisions about our everyday processes — shapes our resilience to the big historical forces that are beyond our control”

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Industry Profile: Education and EdTech

In a 2019 report, HolonIQ predicted that the EdTech sector would grow to $10 trillion by 2030. And while there’s no telling what impact the current economic uncertainty will have on these numbers, there’s reason to be optimistic — with more people working from home, being proactive about growing their skills, or taking the opportunity to transition to a new industry, it’s likely we’ll see an even larger investment in technology that helps people learn remotely.

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What Sports Can Teach Us About Running a Salesforce Center of Excellence

I spend a lot of time thinking about ways to maximize the productivity of the Salesforce teams at our customers. In fact, those of you who know me would agree that I am obsessed with it. After all, every one of our customers from startups to some of the largest companies in the world are trying to balance two competing objectives: Moving forward quickly while keeping data and processes safe. When I am not thinking about Salesforce centers of excellence, my other obsession is my home town soccer (my dad will kill me for calling it soccer) team Liverpool FC.

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