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One of our customers, a devops software company running NetSuite as their ERP, came to our Customer Success team with something slightly different than usual — they came to us with a solution!
In NetSuite, the Administrator role gives users broad transactional powers — and with that comes the potential for fraud. In an ideal world, no one user would be able to create, edit and delete any and all transactions in a production account.
Most customers come to Strongpoint in anticipation of going public or in preparation for audit after an IPO. Recently, however, an increasing number of public companies are purchasing our products after failing an audit or receiving a warning of material deficiencies. The good news is that, in all cases, the main challenges are entirely avoidable without a great deal of work.